Tesco has confirmed it's winding down its partnership with Evri, meaning customers will soon lose the ability to send, collect, and return parcels at Tesco Express stores across the UK.
The supermarket giant announced the change will affect all 1,200 Tesco Express locations currently offering Evri ParcelShop services. While individual stores have been phasing out the service gradually, the official end date is set for November 28, 2025.
"Our partnership with Evri, offering an over-the-counter Parcel Shop service at Tesco Express stores, is coming to an end," a Tesco spokesperson confirmed. "We are in the process of winding down this service in our stores and will display details in individual stores of when the service will stop at that location. We are sorry for the inconvenience."
What services are affected?
The partnership, which launched in 2021, allowed customers to:
- Send parcels through Evri at Tesco Express counters
- Collect online orders from Evri lockers
- Return items to various retailers via Evri drop-off points
From 2023, Tesco sweetened the deal by offering Clubcard points—customers earned one point for every £1 spent sending parcels through Evri.
Grace period for pending parcels
Tesco is providing a 10-day buffer after November 28 to ensure customers can still collect any parcels already en route to stores. This means you'll have until December 8 to pick up items ordered before the cutoff date.
Clubcard points continue
Despite the end of in-store services, one aspect of the Tesco-Evri relationship remains intact. Customers can still earn Clubcard points when booking Evri deliveries online, maintaining that small perk even without the convenience of in-store drop-offs.
Where is Evri going instead?
The timing of Tesco's announcement coincides with Evri's new partnership with Asda. The delivery company recently revealed plans to roll out ParcelShop services across 1,200 Asda stores by April 2026, starting with 300 locations already live.
This expansion is part of a £50 million investment by Evri to double its network by 2030. The move suggests the company is consolidating its supermarket presence rather than spreading itself across multiple chains.
What are your alternatives?
If you regularly used Tesco for parcel services, you'll need to find new drop-off and collection points. Consider these options:
Post Office: With over 11,500 branches across the UK, Post Office locations offer parcel services for multiple carriers, including Royal Mail, Amazon, and some courier services.
InPost lockers: These 24/7 automated parcel lockers are popping up at various retail locations, offering convenient pickup and drop-off without needing to interact with staff.
Other retailers: Asda (with its new Evri partnership), WHSmith, and various convenience stores continue to offer parcel services through different carriers.
Collection points: Many online retailers now offer alternative collection points through networks like Collect+, which operates in thousands of corner shops and newsagents.
Bottom line
While losing a convenient parcel service is frustrating, particularly if your local Tesco Express was your go-to spot, the shift reflects the evolving landscape of parcel delivery services in the UK. The good news is that Evri isn't disappearing—it's simply relocating to Asda stores, which may be just as convenient depending on where you live.
Keep an eye on your local Tesco Express for specific closure dates, and make sure to collect any outstanding parcels before the December 8 deadline.
